KITCHEN UNITS / FROM DESIGN TO ACTUAL CONDITION
Kitchen furniture examination

Contract. Design.
The kitchen in detail.

Goods examination of kitchen furniture: defects, manufacturing, assembly and installation quality, and conformity with the contract, sketch, design, specification, materials and stated characteristics.

Schematic furniture diagram. Not the design of a particular kitchen unit set.
Before work begins

We compare it with what was agreed.

Keep the contract, sketch, design, specification, records and photographs. Identify the disputed components and any changes agreed during manufacture.

Choose questions for the expert ↗
What to do

Kitchen defects: steps to take

In a kitchen dispute, it is important to establish specific defects rather than mere dissatisfaction: what exactly was poorly done, which components fail to conform to the contract, why this is a defect and how much rectification costs.

Keep the order documents.
The contract, specification, sketch, measurement sheet, design, receipts, records, correspondence and photographs of the agreed materials.
Photograph the kitchen before repairs.
Overview, fronts, gaps, edges, countertop, hardware, drawers, fixings, plinth, trim and abutments.
Leave defects unrepaired until inspection.
Do not replace hinges, adjust fronts, reattach edge banding or dismantle components without recording their condition.
Compare the kitchen with the contract and design.
Check dimensions, materials, colour, texture, completeness, module layout, hardware and the agreed components.
Arrange an expert inspection.
The expert records defects, checks manufacturing, assembly and installation quality, and prepares conclusions and recommendations.
Obtain a specialist opinion.
The opinion can be used for negotiations, a claim, a court-appointed examination or review of the other party's conclusions.
Services

Kitchen examination services

service

Defects in kitchen units

Recording chips, cracks, swelling, misalignment, gaps and defects in edges, fronts, countertop, cabinet bodies, shelves, drawers and fixings.

from RUB 25,000

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service

Kitchen front examination

Examination of front defects: colour, texture, film, enamel, MDF, laminated particleboard, edges, scratches, chips, delamination, swelling and geometry.

from RUB 25,000

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Expert

What a kitchen expert can do

  • Record defects:
    chips, cracks, swelling, delamination, scratches, misalignment, gaps and defects in edges, fronts, countertop and cabinet bodies.
  • Check installation quality:
    level, geometry, fixings, hanging, front adjustment and the operation of drawers, hinges, soft-close mechanisms and runners.
  • Compare with the documents:
    contract, sketch, design, specification, measurement sheet, agreed materials, colour, texture and completeness.
  • Prepare conclusions:
    presence of defects, probable causes, whether rectification is possible, estimated rectification costs and questions for a court-appointed examination.
Purpose of the examination: describe the kitchen as the object of examination: which components have defects, how they manifest, whether the components conform to the order terms and whether the defects can be rectified.
Questions

Sample questions for the expert

  • On quality:
    Are there manufacturing, assembly, installation or use-related defects in the kitchen unit set?
  • On conformity:
    Does the installed kitchen conform to the contract, sketch, design, specification and agreed materials?
  • On causes:
    What is the probable cause of the identified defects: a manufacturing defect, improper installation, improper use or other factors?
  • On rectification:
    Can the identified defects be rectified, what work is required and what is the estimated rectification cost?
Important: questions are tailored to the particular kitchen and documents. Definitive conclusions require inspection, photographic recording and the order materials.
Pricing

Indicative costs

Examination of kitchens and kitchen unitsfrom RUB 25,000
Made-to-order kitchen examinationfrom 30 000 ₽
Defects in kitchen unitsfrom RUB 25,000
Kitchen front examinationfrom RUB 25,000
Kitchen countertop examinationfrom RUB 25,000
Articles

Detailed materials

Inquiry

Send photos of the kitchen, the contract, sketch and a description of the defects

You can send photographs, videos, the contract, specification, sketch, measurement sheet, correspondence with the manufacturer, acceptance record or an existing report for review.

  • defects in fronts, cabinet bodies, countertops and hardware;
  • assembly and installation errors;
  • nonconformity with the contract, sketch or design;
  • the quality of a made-to-order kitchen;
  • a specialist opinion or a report review.

Up to ten files of 10 MB each, 15 MB in total. Photos, videos, PDFs, documents and archives in supported formats. Agree separately on transferring larger materials.

How data is processed: Personal Data Processing Policy. Attach only the materials needed; where possible, conceal unnecessary data about other people.

Before inspection, it is preferable to leave defects unrepaired, keep the hardware unchanged and retain the kitchen order documents.

Attachments: up to 10 files of up to 10 MB each, with a maximum combined size of 15 MB. If a file is rejected, the enquiry is not sent.

Kitchen examination: quality, defects, assembly, installation and conformity with the design
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