Kitchen countertop examination

Countertop checks: chips, cracks, swelling, joints, abutments, edges, sink/hob cut-outs and signs of incorrect installation.

What is included

Countertop checks: chips, cracks, swelling, joints, abutments, edges, sink/hob cut-outs and signs of incorrect installation.

The inspection takes account of the order documents: the contract, specification, sketch, measurement sheet, design, agreed materials, records and correspondence.

What is checked

  • manufacturing quality of kitchen furniture;
  • quality of assembly and installation;
  • fronts, cabinet bodies, countertop, hardware and fixings;
  • gaps, misalignment, level, geometry and abutments;
  • presence of chips, cracks, swelling, delamination and scratches;
  • conformity with the contract, sketch, design and specification;
  • feasibility and cost of rectifying defects.

What to provide

  • the contract and appendices;
  • sketch, design and measurement sheet;
  • specification of materials and hardware;
  • acceptance record or record of concerns;
  • photos and videos of defects;
  • correspondence with the manufacturer or seller;
  • the previous report, if a review is required.

Pricing

from RUB 25,000. The final price depends on the kitchen composition, number of defects, need for a site visit, document volume, urgency and form of the final report.

Countertop material, supports and the damaged area

Cracks, chips and swelling are examined in relation to the specific material and construction. Countertop thickness and design, and the positions of joints, supports, cut-outs and abutments matter. A sign characteristic of a board material cannot be applied to a stone surface or another type of product without justification.

Initial recording includes an overview of the countertop, a module diagram and close-ups of the damage from both accessible sides. It records whether the area crosses a joint, cut-out corner, edge or support point. Information on the sink, hob and work performed helps identify conditions to check, but does not replace analysis of the damage itself.

Particularly useful documents

  • Specification stating the material name and type.
  • Cutting drawing, dimensions and agreed order changes.
  • Manufacturer's use and care instructions, if supplied.
  • Installation photographs and images of accessible areas before equipment was fitted.
  • Records of sealing, repairs and replacement components.

It is best to separate questions about cause from those about rectification: which signs were identified, which technical circumstances they are consistent with and whether the area can be restored. When considering replacement, define the boundaries of the damaged component and its connections to the rest of the kitchen. The inspection programme and any additional studies depend on the specific material and access to the component.

Inquiry

Send photos of the kitchen, the contract, sketch and a description of the defects

You can send photographs, videos, the contract, specification, sketch, measurement sheet, correspondence with the manufacturer, acceptance record or an existing report for review.

  • defects in fronts, cabinet bodies, countertops and hardware;
  • assembly and installation errors;
  • nonconformity with the contract, sketch or design;
  • the quality of a made-to-order kitchen;
  • a specialist opinion or a report review.

Up to ten files of 10 MB each, 15 MB in total. Photos, videos, PDFs, documents and archives in supported formats. Agree separately on transferring larger materials.

How data is processed: Personal Data Processing Policy. Attach only the materials needed; where possible, conceal unnecessary data about other people.

Before inspection, it is preferable to leave defects unrepaired, keep the hardware unchanged and retain the kitchen order documents.

Attachments: up to 10 files of up to 10 MB each, with a maximum combined size of 15 MB. If a file is rejected, the enquiry is not sent.

Kitchen examination: quality, defects, assembly, installation and conformity with the design
Write to usDiscuss your task ↗