Typical scenario

Kitchen fronts differ in shade: what is the reference?

Suppose adjacent kitchen fronts look different in colour after installation, although the order specifies one finish. The manufacturer cites lighting, while photographs in the correspondence give conflicting impressions.

What needs to be clarified

The task is to compare the fronts with the agreed sample and documents, separating product features from the way they appear in images.

Materials to prepare

  • Contract, finish specification and retained approved sample.
  • Overall and detail photographs describing their shooting conditions.
  • Acceptance records, component markings and correspondence about the concerns.

What to compare

  • Check which surfaces and characteristics the order actually specifies.
  • Compare fronts under comparable observation and recording conditions.
  • Separate finish differences from reflections, shadows and image processing.

Possible outcome of the analysis

A possible result describes supported differences and conformity with the specification, identifying further examination if needed.

Limits of the conclusions

Unconnected photographs do not automatically establish a manufacturing defect; specialist tests and permitted interventions require separate agreement.

Kitchen examination: quality, defects, assembly, installation and conformity with the design
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